Select Your Device, choose from the Conditions options, Print label, Ship your device, and Get Paid.

Time in transit varies based on your location. However, once your package is delivered to us, payment will be made within 1-5 business days (usually under 48 hours). If you’re curious about UPS’s estimated time in transit, you can take a look at their “U.S. Ground Maps”; we’re in Arizona.

We’ll email you once your transaction has been concluded and payment has been made, or if any issues arise during inspection. We won’t, however, email you once we’ve received your package. To check if we’ve received your package, please track it on UPS’s website. Once your package has been marked “delivered” by UPS, we’ll have received it. If you’d like to be notified once your device has been received, we recommend opting in to UPS’s text or email notifications. We plan to integrate delivery notifications in the near future.

Please track your package on UPS’s website. Once your package has been marked “delivered” by UPS, you can expect to receive an update from us within 1-5 business days (usually under 48 hours). If you haven’t received any emails from us, there are no updates yet. Remember to check your “junk/spam” and “all mail” folders in case any of our emails land there. If you have not received any updates for more than 5 business days after your package has been delivered, please reach out to customer support.